1. Scope of Services Services are limited to those expressly described in the agreed Service Proposal. Any additional work outside scope requires written agreement and may incur additional fees.
  2. Engagement of Services Comma Advisory agrees to provide services as outlined in your specific Service Proposal (e.g., Business Foundations, Cashflow Plumbing, or Exit Strategy).
  3. Professional Scope & Limitations Comma Advisory provides business management, operational setup, and strategic consulting services. Please note that Hetas Pandya and Comma Advisory are not Registered Tax Agents, BAS Agents, or Licensed Financial Advisors as defined under the Tax Agent Services Act 2009 or the Corporations Act 2001. While we provide assistance with software configuration (e.g., Xero, Zoho), data management, and financial reporting for management purposes, our services do not include the provision of taxation advice, the interpretation of tax laws, or the lodgment of returns with the Australian Taxation Office (ATO). All business registrations facilitated through third-party platforms (such as ClearDocs) are completed based on data provided by the Client. We strongly recommend that all clients consult with a qualified Accountant or BAS Agent for specific tax compliance and lodgment requirements.
  4. Fees and Payment
    • Fees are as quoted in your Proposal and are exclusive of GST unless otherwise stated.
    • For all our services, payment is required as per the contract. 
    • Invoices must be paid within 7 (seven) days.
    • Invoices may include a 1.5% late fee per month for amounts outstanding beyond 14 days. 
  5. Client Obligations To get the best outcome from our “Strategic Pause,” you agree to provide timely and accurate access to business records, accounting software (like Xero), and relevant staff.
  6. Confidentiality & Brokerage We understand the sensitive nature of business data. All information shared is strictly confidential. As a licensed Business Broker in Queensland, we adhere to professional standards regarding the handling of business-for-sale data.
  7. Limitation of Liability We do not guarantee specific financial, operational, or commercial outcomes. Advisory services involve judgement and strategy, not certainty. All implementation decisions remain the responsibility of the Client. Our total liability to the Client for any claim shall not exceed the total fees paid by the Client to Comma Advisory under the relevant Service Proposal.
  8. Indemnity The Client indemnifies and holds harmless Comma Advisory from any loss, damage, claim, or expense arising from:
    • inaccurate, incomplete, or misleading information provided by the Client;
    • the Client’s implementation or reliance on advice provided; or
    • any third-party claim arising from the Client’s business operations, except to the extent caused by Comma Advisory’s gross negligence or wilful misconduct.
  9. Termination Either party may terminate the agreement with 30 days’ written notice. Fees for work completed up to the date of termination remain payable.
  10. Refunds If the Client terminates after commencement, any prepaid fees are non-refundable unless otherwise agreed in writing.
  11. Recovery of Outstanding Amounts If the Client fails to pay any amount when due, Comma Advisory may take steps to recover the outstanding amount. The Client agrees to reimburse Comma Advisory for all reasonable costs incurred in recovering the debt, including legal fees, debt collection agency fees, and court costs, to the extent permitted by law.
  12.  Governing Law. These terms are governed by the laws of Queensland, Australia. Both parties submit to the non-exclusive jurisdiction of the courts of Queensland. 
  13. Amendments to Terms Comma Advisory reserves the right to amend these Terms and Conditions from time to time to reflect changes in our business practices, legal requirements, or service offerings. Any such changes will be published on our website and will apply to all new engagements, including renewal of an existing projects with existing clients. For ongoing projects, we will provide you with at least 14 days’ written notice of any material changes. Continued use of our services after such notice constitutes acceptance of the revised Terms.